MTN has announced a partnership with Ecobank for the expansion of services to MTN Mobile Money users who are also Ecobank customers in 12 African countries.
The operator said such subscribers will now be able to withdraw cash from Ecobank ATMs and transfer money between their Mobile Money and Ecobank accounts.
“The service was piloted in Ghana last month, and will soon be launched in Benin, Cameroon, Ivory Coast, Ghana, Guinea Bissau, the Republic of Guinea, Liberia, Congo Brazzaville, Rwanda, South Sudan, Uganda and Zambia,” MTN said in a statement.
The partnership will improve access to mobile financial services on the African continent.
“We are extending our cooperation in Africa to expand the range of services provided, as well as to further explore the development of mobile financial services in these countries. MTN is particularly excited by this agreement as it fits in perfectly with our on-going efforts to improve access to financial services for our customers and broader communities in the countries where we operate,” said Pieter Verkade, MTN Group chief commercial officer (CCO).
The partnership will also see the development of a unique mobile savings offering within MTN and Ecobank’s countries of mutual presence.
Patrick Akinwuntan, Ecobank’s group executive director for domestic banking, said: “This rollout further demonstrates our commitment to make branchless banking a reality by activating multiple service channels in every country in which we operate. Our unique pan-African footprint will also enable us to be at the forefront of developing the market for cross-border mobile money services in Africa.”
The operator said the collaboration with Ecobank is part of its renewed focus to deliver a distinct customer experience by providing value-added products and services.