Airport Facilities at Cape Town International Airport

Accommodation

The Road Lodge Hotel, with 90 rooms, is conveniently located next to the airport and features internet access in all rooms and a guest office.
Contact: www.citylodge.co.za | +27 (0)21 934 7303

Hotel Verde is an eco-friendly hotel located close to the airport.
Contact: www.hotelverde.com | +27 (0)21 380 5500

Baggage Services

A-Teck offers baggage wrapping and storage services. Visit their office on the ground floor of Parkade 2 or call +27 (0)72 384 2954.

Banking & Forex

Banking services are available throughout the airport in all terminals:

  • ATMs from ABSA, Nedbank, FNB, Capitec, and Standard Bank in domestic arrivals and departures.
  • Bidvest Bureau De Change in Domestic Arrivals (airside) and the Duty-Free Mall (after security).
  • Master Currency and American Express at International Arrivals.
  • Contact: ABSA +27 (0)21 934 0223, American Express +27 (0)21 934 1600, Bidvest +27 (0)21 936 2280.

Prayer Room

Prayer rooms are available. Contact any ACSA representative for assistance locating these facilities.

Accessibility

Cape Town International provides disabled parking in all levels of the multi-storey parkade, plus lifts, ramps, wheelchairs, and accessible toilets. Boarding assistance is available through your airline when booking.

Flight Check

  • Call ACSA’s flight info service: +27 (0)86 727 7888
  • Info desk: +27 (0)21 937 1200
  • SMS your flight number to 35007
  • Or check live flight data on our website

Wi-Fi & Internet

Free Wi-Fi is available at both international and domestic terminals.

Porter Services

Porters in orange and black uniforms operate across all terminals. Recommended tip: R20 per item. Group service: Imraan Samodien, +27 (0)73 270 5091.

Post Office

Located on the ground floor of Parkade 2 (past the Permit and SAPS offices).
Tel: +27 (0)21 934 2211
Hours: Mon–Fri 08:00–16:30, Wed from 08:30

Restrooms

Restrooms are located throughout the terminal buildings. Baby changing facilities are available in most ladies’ restrooms.

Telephones

  • Public phones (coin/card) in all terminals
  • Mobile rentals: VodaShop and MTN in international and domestic arrivals

Transit / Transfer Facilities

A full-service international transfer system exists. Signage clearly indicates “International Transfers.” Airline personnel will guide the process. Visa-restricted passport holders require a valid transit visa. Allow 1+ hour for connecting flights.

VAT Refunds

Foreign travellers may claim VAT refunds at the international departures terminal. Present your goods before check-in. For assistance: +27 (0)21 934 8675 or visit www.taxrefunds.co.za

Viewing Deck

Public viewing areas are available to watch aircraft arrivals and departures from the terminal building.

Jewellery & Accessories

Located in the Central Terminal Building before security.
Tel: +27 (0)21 934 9008