Airport Facilities at Cape Town International Airport
Accommodation
The Road Lodge Hotel, with 90 rooms, is conveniently located next to the airport and features internet access in all rooms and a guest office.
Contact: www.citylodge.co.za | +27 (0)21 934 7303
Hotel Verde is an eco-friendly hotel located close to the airport.
Contact: www.hotelverde.com | +27 (0)21 380 5500
Baggage Services
A-Teck offers baggage wrapping and storage services. Visit their office on the ground floor of Parkade 2 or call +27 (0)72 384 2954.
Banking & Forex
Banking services are available throughout the airport in all terminals:
- ATMs from ABSA, Nedbank, FNB, Capitec, and Standard Bank in domestic arrivals and departures.
- Bidvest Bureau De Change in Domestic Arrivals (airside) and the Duty-Free Mall (after security).
- Master Currency and American Express at International Arrivals.
- Contact: ABSA +27 (0)21 934 0223, American Express +27 (0)21 934 1600, Bidvest +27 (0)21 936 2280.
Prayer Room
Prayer rooms are available. Contact any ACSA representative for assistance locating these facilities.
Accessibility
Cape Town International provides disabled parking in all levels of the multi-storey parkade, plus lifts, ramps, wheelchairs, and accessible toilets. Boarding assistance is available through your airline when booking.
Flight Check
- Call ACSA’s flight info service: +27 (0)86 727 7888
- Info desk: +27 (0)21 937 1200
- SMS your flight number to 35007
- Or check live flight data on our website
Wi-Fi & Internet
Free Wi-Fi is available at both international and domestic terminals.
Porter Services
Porters in orange and black uniforms operate across all terminals. Recommended tip: R20 per item. Group service: Imraan Samodien, +27 (0)73 270 5091.
Post Office
Located on the ground floor of Parkade 2 (past the Permit and SAPS offices).
Tel: +27 (0)21 934 2211
Hours: Mon–Fri 08:00–16:30, Wed from 08:30
Restrooms
Restrooms are located throughout the terminal buildings. Baby changing facilities are available in most ladies’ restrooms.
Telephones
- Public phones (coin/card) in all terminals
- Mobile rentals: VodaShop and MTN in international and domestic arrivals
Transit / Transfer Facilities
A full-service international transfer system exists. Signage clearly indicates “International Transfers.” Airline personnel will guide the process. Visa-restricted passport holders require a valid transit visa. Allow 1+ hour for connecting flights.
VAT Refunds
Foreign travellers may claim VAT refunds at the international departures terminal. Present your goods before check-in. For assistance: +27 (0)21 934 8675 or visit www.taxrefunds.co.za
Viewing Deck
Public viewing areas are available to watch aircraft arrivals and departures from the terminal building.
Jewellery & Accessories
Located in the Central Terminal Building before security.
Tel: +27 (0)21 934 9008